Privacy Policy
This privacy policy outlines how we handle your information when you use our services. At Lindiwe’s Plushies, we respect your privacy and are committed to protecting your personal information. We comply with applicable data protection laws and follow Shopify’s global privacy and data security standards.
Section 1 – What Do We Do With Your Information?
When you purchase a product from our store, we collect the personal information you provide, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s IP address (Internet Protocol) to help us understand your browser, operating system, and general usage to improve your shopping experience.
Email Marketing (if applicable):
With your consent, we may send you emails about our store, new plushie collections, special promotions, and other updates.
Section 2 – Consent
How do we obtain your consent?
When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange for a delivery, or return a purchase, we assume you consent to our collection and use of your data for that specific purpose.
If we ask for your information for a secondary reason, such as marketing, we will either ask for your express consent or provide you with the option to decline.
How can I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at info@lindiwe-plushies.com.
You may also contact us at the same address if you wish to update, correct, or delete your personal data.
Section 3 – Disclosure
We may disclose your personal information if we are legally required to do so or if you violate our Terms and Conditions.
Section 4 – Shopify
Our store is hosted by Shopify Inc., which provides us with the secure e-commerce platform that allows us to sell our products to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application, on a secure server protected by a firewall.
Payments:
If you choose a direct payment method, Shopify stores your credit card information. This data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase data is retained only as long as necessary to complete your transaction, after which it is deleted.
All direct payment gateways used by Shopify comply with PCI-DSS standards, which are managed by the PCI Security Standards Council (a collaboration between brands like Visa, MasterCard, American Express, and Discover).
For more details, please refer to Shopify’s Terms of Service or Shopify’s Privacy Policy.
Section 5 – Third-Party Services
We use third-party service providers to perform specific business functions such as payment processing, shipping, and analytics. These providers will only collect, use, and disclose your information to the extent required to perform their services.
However, some third-party providers, such as payment gateways, have their own privacy policies regarding how they handle your information.
We encourage you to review their policies to understand how your personal data will be processed.
Please note that some providers may operate or store data in other countries, meaning your information may be subject to local laws of those jurisdictions.
Once you leave our website or are redirected to a third-party site, this Privacy Policy and our Terms and Conditions no longer apply.
Links:
Our store may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy statements.
Section 6 – Security
We take your privacy and data security seriously. To protect your personal information, we use industry-standard security measures to prevent unauthorized access, misuse, loss, or disclosure.
All sensitive payment information is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.
While no online system is 100% secure, we comply with PCI-DSS requirements and continuously update our security practices to meet industry standards.
Section 7 – Cookies
We use cookies to enhance your browsing experience, track website traffic, and remember your preferences.
Cookies allow us to personalize your shopping experience and show you relevant offers.
By using our website, you consent to the use of cookies. You can adjust your browser settings to disable cookies, but doing so may affect certain site features.
Section 8 – Age Restrictions
By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use this site and make purchases.
Section 9 – Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it periodically.
Changes take effect immediately upon being posted on our website. If we make significant updates, we will notify you via a prominent notice on our homepage or by email.
Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or request further details about how your data is handled, please contact us at:
Email: info@lindiwe-plushies.com
Website: www.lindiwe-plushies.com